Aubut FAQ | Membership, Products, Delivery & Support

Absolutely. Our stores are open to the general public, and no membership card is required. Whether you're a business or an individual, you're welcome to shop with us.

No. Aubut is a food wholesaler open to the general public. You can shop freely in our Montréal and Laval warehouses without a membership card, while enjoying wholesale prices on all our food and non-food products.

Everyone! Whether you are an individual or a foodservice professional (restaurant, caterer, café, hotel, etc.), you can join the Aubut Privilege Program and enjoy exclusive benefits on your food purchases.

Membership is 100% free, with no annual fees and no commitment.

You can create your Aubut account online (https://www.aubut.ca/inscription?membership_id=1) or directly in store. The physical Privilege Card must be picked up in person at one of our two locations: Montréal or Laval.

The Aubut Corporate Privilege Program rewards your purchases by offering a cash rebate of up to $2,000 per year, starting at $10,000 in eligible purchases. The card is free, and rebates accumulate and can be used as payment on your future in-store purchases.

(All details available on our page: https://www.aubut.ca/programme-privilege-corporatif)

Aubut offers a wide selection of food and non-food products for both individuals and professionals: fresh, frozen and dry goods, meats, seafood, Québec cheeses, dairy products, deli meats, fruits and vegetables, condiments, food packaging, and much more. One single destination for all your wholesale shopping in Montréal and Laval. Start your grocery shopping today.

Yes, we offer a wide selection of loose fruits and vegetables, available in formats suited for restaurants, caterers, and families. This allows you to enjoy fresh produce in small or large quantities at the best value for money. Discover our Fruits & Vegetables section.

Absolutely! Case and bulk formats allow you to achieve significant savings. It’s the ideal solution for restaurants, food businesses, or large families looking to reduce their purchasing costs.

Yes. Aubut offers a growing selection of organic, gluten-free, allergen-free, and vegan products, clearly identified in store and on our website. Perfect for customers looking for specialized food products.

You can check the availability of many products online. To reserve or set aside an item, contact our Montréal or Laval location directly through the contact form. Our team will be happy to assist you.

Some products are available by special order, depending on the quantity or type of product. Our in-store advisors can check availability, place an order, and inform you of the delivery time.

Our inventory changes quickly due to our high wholesale sales volume. A product shown online may have been sold recently. We recommend checking in store to confirm availability before coming in.

Yes, Aubut offers fast and reliable home delivery in Montréal and Laval for individuals, restaurants, and food businesses.

Check if your address is eligible by entering your postal code in the Home Delivery section of our website.

Delivery fees are a flat $60 + taxes for serviced areas (Montréal and Laval).

Any order placed before 12:00 p.m. can be delivered as early as the next day, subject to availability. You can also schedule your delivery up to 10 days in advance for easier planning of your food purchases.

Yes, Aubut offers in-store pickup at both Montréal and Laval locations.

Preparation fees are $15 + taxes, with a minimum order of $150 (before taxes).

Orders placed before 12:00 p.m. can be ready as early as the next day, and you can also schedule your pickup up to 5 business days in advance.

If your order contains a missing or damaged item, contact the appropriate store as soon as possible.

– For deliveries, reach out to the Laval location (delivery service).

– For pickup orders, contact the store where you collected your order.

An online orders manager is available every day from 7 a.m. to 4 p.m. to assist you.

• Monday to Friday: 7 a.m. to 8 p.m.
• Saturday: 7 a.m. to 6 p.m.
• Sunday: 9 a.m. to 6 p.m.

Address: 3975 St-Elzéar Blvd. West, Laval (QC) H7P 4K1

Phone: 450-238-0221

Accessible by car (free parking) or by public transit.

• Monday to Wednesday: 7 a.m. to 6 p.m.
• Thursday and Friday: 7 a.m. to 7 p.m.
• Saturday: 7 a.m. to 6 p.m.
• Sunday: 9 a.m. to 5 p.m.

Address: 3975 Saint-Ambroise Street, Montréal (QC) H4C 2E1

Phone: 514-933-0939

Located in Montréal’s Sud-Ouest district, accessible by metro, bus, or car with nearby parking.

Hours may vary on public holidays. Check our website, our Facebook page, or contact the store for up-to-date hours.

We are closed on certain days: Easter Sunday, June 24, Labour Day, December 25, and January 1.

Aubut accepts several secure payment methods for your in-store or online purchases:

• Debit card
• Credit card (Visa, Mastercard)
• Cash
• Aubut gift card, available for purchase at our Montréal and Laval locations

Whether you are an individual or a professional, you can pay for your wholesale food purchases easily and securely.

Yes. All online transactions on aubut.ca are secured and encrypted via the SSL protocol. Your personal and banking information is protected according to the strictest industry security standards. You can shop online at Aubut with complete confidence.

Our customer service team is available to answer all your questions about products, orders, or the Privilege Program.

You can reach us:

• By phone:
  • Montréal: 514-933-0939
  • Laval: 450-238-0221
• By email via the contact form on our website aubut.ca
• By private message on our Facebook page

Our customer service team usually responds within 24 to 48 business hours, depending on the volume of requests. We do everything we can to provide you with fast, personalized service, whether it’s for an order follow-up or an information request.

You can share your feedback on an Aubut product directly online through our website, by emailing [email protected], or by leaving a comment on our Facebook page. Your feedback helps us improve our product offering and better meet our customers’ needs.